Terms and Conditions
Group Trip Cancellations.
If YCSMH has to cancel a group trip because a country has closed its borders, everyone will have a choice of receiving a refund or being rolled over to another group trip. The decision to cancel a group trip will be determined by myself and our local guides.
DEPOSITS PAID- CANCEL WITH NO REPLACEMENT
If you cancel a booking and cannot find a replacement the FULL deposit amount will be lost from the original person making the reservation.
DEPOSITS PAID- CANCEL WITH A REPLACEMENT – $100 Penalty
If YOU cancel and find your own replacement that “helps” but it doesn’t alleviate the time and effort I must spend to get your replacement up to speed (answer questions and send previous emails). A $100 fee will be charged if you cancel and find your own replacement.
FULL PAYMENTS PAID- CANCEL WITH NO REPLACEMENT- 90 DAYS BEFORE TRIP DEPARTURE
Full payments for all Happy trips are due 90 days before departure. If you cancel the trip you will not be eligible to receive a refund. You will need to file a claim with your insurance provider. As a rule most tour vendors, charter companies and hotels require full payment 90 days before arrival. Once we have made reservations MOST resorts, Charter companies, rental shops, etc hold YCSMH financially responsible (i.e. we have to pay them, hence we expect YOU to pay us).
FULL PAYMENTS PAID- CANCEL WITH A REPLACEMENT- 90 DAYS BEFORE TRIP DEPARTURE
In the event of a cancellation, YCSMH will gladly help find a replacement but the responsibility to find the replacement is that of the person canceling. If you find a replacement to fill your spot you will be eligible for a full refund minus a $100 fee.
If YCSMH finds you a replacement you will receive a refund minus the trip deposit. As I mentioned there is a considerable amount of time and effort spent to send out emails to your replacement to get them up to speed.
I hope this helps clarify our terms as we all navigate through this post pandemic world. For those of us who are passionate travelers the small inconveniences of testing, insurance and entry requirements are well worth it.